How lucky I was to have Frances Ingraham Heins act as a trusted dual agent to broker my off-market home in this time of COVID. I will always appreciate the time she spent on all inspections. She then allowed me the precious gift of time I needed to decide where I wished to relocate and to cope with moving from a home I loved and nourished for several decades. It was her true professionalism and excellent advice along the way that really made this happen. I am so very thankful that she had the insight to connect me with a buyer who was also patient and loves my house as much as I do. Therefore, it is with great confidence that I highly recommend Frances to all sellers and buyers.